Terms of Service

1. About these terms

These terms apply to Snapki and its AI image and video tools. By creating an account or using the service, you agree to these terms and the policies on this site. You must be at least 18 and able to enter a contract.

Read our Privacy Policy for personal-data handling.

2. The service and its models

Snapki provides tools for creating and editing AI-generated images and videos. Snapki is independent of model providers and does not claim their endorsement. Only features shown as available can be used; listings do not promise availability, a particular result, or uninterrupted service.

3. Accounts

Provide accurate information, keep credentials secure, and use only accounts and payment methods you are authorized to use. Do not sell, transfer, or share access to bypass limits or security controls. Contact support through your account support area if you suspect unauthorized access.

4. Prices, credits, and delivery

Snapki uses one-off, pay-as-you-go credit purchases: $10 for 1,000 credits, $20 for 2,000 credits, and $50 for 5,250 credits including the 5% bonus. Custom amounts use $10 increments up to $150; a 5% bonus applies from 5,000 base credits and a 10% bonus from 10,000 base credits. Credits do not expire or renew automatically. Checkout shows the applicable amount, currency, taxes, and credits before payment.

Credits are service units, not money. They cannot be transferred or redeemed for cash except where a refund is due. Purchased credits are delivered after payment is confirmed; contact support with the transaction reference if delivery is missing.

Eligible video tasks may use an account preview opportunity before credits are charged. A preview is 20% of the completed video, at least 2 seconds and no longer than the actual video. Unlocking gives you the same completed full video, not a new generation. A successful preview consumes its opportunity even when you do not unlock it; technical failures return the task credits or preview opportunity.

Creations are private by default. Public display or promotional use requires your separate permission. Keep the task reference when requesting support.

5. Payments and subscriptions

Payment channels include Waffo Pancake and Stripe. The provider shown at checkout processes your purchase. Card details are handled by that provider and are not stored by Snapki. A one-time purchase does not authorize recurring billing. Snapki does not infer consent to recurring charges from free use.

6. Refunds and billing concerns

The refund terms below form part of these terms. Nothing here removes mandatory consumer rights. Contact support about an unrecognized or incorrect charge; do not send a full card number or security code.

7. Your content and intellectual property

You retain rights in prompts, reference images, and other material you submit. You must have permission to upload and process it, including consent from identifiable people. You grant Snapki a limited license to host, transmit, and process content to provide the requested service, maintain security, and handle abuse reports.

As between you and Snapki, you retain rights you have in generated results, and Snapki assigns transferable rights it holds in those results, subject to law and third-party rights. AI output may not qualify for copyright protection, may not be unique, and is not guaranteed free of third-party claims. A purchase does not give ownership of an underlying AI model.

8. Acceptable use and enforcement

Do not submit pornography, child sexual abuse material, graphic gore, hate speech, non-consensual intimate imagery, deceptive impersonation, fraud, malware, illegal activity, or material that infringes copyright, trademarks, publicity, or privacy rights. Do not bypass safety restrictions, harvest outputs at scale without authorization, or present AI output as authentic evidence. Upload only material you are entitled to use and review results before sharing.

Snapki may restrict requests, remove content under its control, or suspend access for breach, fraud, security incidents, or legal requirements. Mandatory refund and data-protection rights remain unaffected.

Requests may be blocked, reviewed, or rejected under the applicable safety rules. To report a violation, provide the Snapki URL or task reference, category, and a way to reply through account support. We assess urgency and available evidence. If you believe an action was mistaken, appeal through the same support route with your account identifier and task reference; do not evade restrictions by opening another account.

9. AI limitations and responsibility

Outputs can be inaccurate, misleading, or unsuitable. Check identities, product details, text, and suitability before publication. Do not rely on outputs as medical, legal, financial, or professional advice. To the extent permitted by law, the service is provided as available without guarantees of fitness, uninterrupted operation, or non-infringement. Subject to those limits, aggregate liability for claims relating to the service is limited to fees paid to Snapki in the 12 months before the event; indirect or consequential losses are excluded to the extent law permits. Nothing excludes liabilities that cannot legally be excluded.

10. Ending service and changes

You may stop using Snapki and request account deletion through account support. Deleting an account does not reverse a completed purchase, and records required for legal or billing reasons may remain. If Snapki discontinues a paid service without your breach, it will address undelivered prepaid service through an appropriate refund. Material changes will be announced before taking effect.

11. Questions and disputes

Use the account support area for support, billing, privacy, intellectual-property, or content-safety questions. You retain mandatory protections and any right to bring a claim under applicable consumer law.

Refund Policy

First-purchase guarantee

For a first purchase, request a refund within 7 calendar days of the initial charge through account support. Include your account email, transaction reference, purchase date, and a short explanation; never include your password or full card details. A full refund is available where no more than 10% of the credits included in that purchase have been used. This concerns that purchase, not unrelated balances.

Billing errors, delivery, and generation failures

A duplicate charge should be refunded in full after verification. If a confirmed purchase did not deliver credits, contact support with the transaction reference. A confirmed technical generation failure automatically returns task credits. A successful result that you dislike does not automatically qualify for a purchase refund or free remake.

Cancellation and consumer rights

A one-time credit purchase does not renew automatically and has no subscription cancellation step. Nothing in this policy excludes mandatory withdrawal, refund, or other consumer rights.

Acceptable Use Policy

This policy applies to prompts, reference files, generated media, and content stored or shared through Snapki. It applies to every model and account. Prohibited categories include: (1) pornography or NSFW sexual exploitation; (2) graphic violence or gore; (3) hate speech, dehumanization, threats, or incitement; (4) child-unsafe content or CSAM; (5) deepfakes, impersonation, or non-consensual intimate imagery; and (6) copyright, trademark, publicity, or privacy infringement. We also prohibit terrorism, extremist recruitment, fraud, phishing, malware, illegal activity, targeted harassment, and instructions facilitating serious harm. Do not bypass safety controls, harvest outputs at scale without authorization, or present AI output as authentic evidence. Report concerns through account support; never attach suspected CSAM.

AI Models and Providers

Snapki is an independent AI creative service. Model names and trademarks belong to their owners; listing a model does not imply sponsorship. These are the models currently selectable in the generator:

Generator models and their providers

1. GPT Image 2.5 Flare — Model provided by: OpenAI
2. GPT Image 2.5 Sunburst — Model provided by: OpenAI
3. Seedance 2.5 — Model provided by: ByteDance
4. Seedance 2.0 — Model provided by: ByteDance
5. Seedance 2.0 Fast — Model provided by: ByteDance
6. MiniMax H3 — Model provided by: MiniMax

Availability can change with the generator configuration. The actual option and credit quote are shown before submission.

Contact and account support

For support or privacy requests, email support@snapki.app. Account holders can also use account support for account, billing, privacy, or content questions. Include the task or transaction reference and never share passwords, full card details, or sensitive attachments.